• No Walk-ins. By appointment and call-in only. Curbside pickup available for retail orders.
• No friends, family or pets. Please arrive alone to your appointment.
• Employees and guests will not be permitted if you’ve experienced any COVID-19 symptoms such as cough, fever, body aches, loss of taste or smell and/or shortness of breath in the last 14 days or have been exposed.
• Clients are required to wear a mask (preferably complimentary Subterranean Hair custom disposable mask) and sanitize hands upon arrival.
• Employees are required to wear PPE including masks and aprons. Handwashing will be required at the start of every appointment.
• Temperatures will be taken OUTSIDE upon arrival for Employees and Clients. Anyone experiencing a fever will be sent home and appointments will be rescheduled.
• One client per stylists and stations will be socially distanced 6ft apart.
• No outside food or drinks permitted.
• Additional set up and disinfecting times will be blocked out to ensure every station and stylists tools are properly sanitized prior to the start of every appointment.
• Cancellation policy will still be upheld for any no-show appointments and last minute rescheduled apts within 24 hours, not related to illness.
• There will be a $5 Sanitation Fee to every appointment to help us accommodate these safety measures.
* These guidelines are subject change as instructed by CDC and Government officials.
